In some ways it is sad to see the bowling season come to an end and in other ways it is a welcomed change up to our busy lives. I have enjoyed going to many league banquets this year and it was a pleasure to get to know some people better. I heard a lot about Freeway Lanes. Some good, some bad, but people were very honest with me which I really appreciate. Besides feedback from the bowler’s personally, we also did a survey to find out what we were doing right and wrong. Here are the areas we are making improvements in:
1) Vacuuming and cleaning lanes between shifts and parties.
2) We need to make sure ALL foul lights are working in proper order.
3) We need to clean our approaches better.
4) Even though we had a banner year with award scores, we need to improve on our lane condition consistency.
5) Somehow we need to develop new league bowler’s to get some fresh blood in the leagues.
6) We need to keep all TV’s working in prime order, even though we are all from Cleveland does not mean we turn our backs on our sacred sports teams! Go Tribe!
I am open to any new ideas people have on how we can improve the centers. Coming to league banquets one thing really rang true; everyone bowls for the people. The long lasting friendships that are built in a league is the real treasure trove of league bowling. The employees of Freeway Lanes are our biggest asset that deals with the people.
I went to a league banquet this year that complete their 86th season of bowling! That’s right, approaching the century mark. The history of the league was enough to keep anyone entertained for an evening. We are planning a busy summer cleaning all the centers and doing preventive maintenance for a great season ahead of us.
Please give us feedback on things we can do better. My direct email is Glenn@freewaylanes.com. This summer as many of you know we are adding four Bocce Courts to Freeway Lanes of Wickliffe. We are also adding a brand new round of pins! Come by and see us this summer, if it keeps raining simply keep bowling. Otherwise enjoy the nice weather if it ever gets here. Keep us in mind for Summer Leagues, Graduation parties or any other event you may wish to have. We are even having our first wedding at Freeway Lanes of Solon! We are here for the customer and we will never quit working to improve your experience at Freeway Lanes.
Glenn Gable
